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Initiative Profiles


Direct Services Program

Lead Organization: Canadian Mental Health Association (CMHA), Ottawa Branch
Location: Ottawa, Ontario, Serving: Ottawa

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Helping clients with serious mental illness obtain and retain appropriate housing through one-on-one casework is the service’s main focus. Many clients living with mental illness also live with addictions, developmental disability, physical disability, serious physical health problems, or a history of abuse. Annually 540 clients receive short-term assistance to help them secure housing and 260 clients are in a long-term case management program to help them retain their housing.

About the Initiative

Types of Activities: Service co-ordination, Direct service provision, Client advocacy

Principal Clients: Concurrent disorders, Ex-offenders, Living with mental illness, Adults, Substance abuse, Hard-to-house

Scope: Local

Setting: Urban

Started: January 1990 to: ongoing

Types of Funding: Ontario Ministry of Health and LongTerm Care; City of Ottawa; Human Resources Development Canada; United Way

Offers Services In: English


Mailing Address: Direct Services Program
1355 Bank Street, Suite 301, Ottawa, Ontario K1H 8K7

Contact Person: Dwane UnRuh, Program Manager



Web site:


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This listing was last updated on: August 6, 2003

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